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-rw-r--r--docs/help/discord.rst14
-rw-r--r--docs/help/known_issues.rst103
-rw-r--r--docs/help/report_bug.rst33
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diff --git a/docs/help/discord.rst b/docs/help/discord.rst
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+.. _help.discord:
+
+Discord
+=======
+
+There's a discord channel which is frequented by some `contributors <https://github.com/archlinux/archinstall/graphs/contributors>`_.
+
+| To join the server, head over to `https://discord.gg/cqXU88y <https://discord.gg/cqXU88y>`_ and join in.
+| There's not many rules other than common sense and to treat others with respect. The general chat is for off-topic things as well.
+
+There's the ``@Party Animals`` role if you want notifications of new releases which is posted in the ``#Release Party`` channel.
+Another thing is the ``@Contributors`` role can be activated by contributors by writing ``!verify`` and follow the verification process.
+
+Hop in, we hope to see you there! : )
diff --git a/docs/help/known_issues.rst b/docs/help/known_issues.rst
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+.. _help.known_issues:
+
+Known Issues
+============
+
+| Some issues are out of the `archinstall`_ projects scope, and the ones we know of are listed below.
+
+.. _waiting for time sync:
+
+Waiting for time sync `#2144`_
+------------------------------
+
+| The usual root cause of this is the network topology.
+| More specifically `timedatectl show`_ cannot perform a proper time sync against the default servers.
+
+| A *"fix"* for this is mentioned in the issue above.
+| That is to configure ``/etc/systemd/timesyncd.conf`` and restart ``systemd-timesyncd.service``.
+
+.. note::
+
+ A proposal to override the time sync check has been put up for discussion in `#2144`_.
+
+Missing Nvidia Proprietary Driver `#2002`_
+------------------------------------------
+
+| In some instances, the nvidia driver might not have all the nessecary packages installed.
+| This is due to the kernel selection and/or hardware setups requiring additional packages to work properly.
+
+A common workaround is to install the package `linux-headers`_ and `nvidia-dkms`_
+
+ARM, 32bit and other CPU types error out `#1686`_, `#2185`_
+-----------------------------------------------------------
+
+| This is a bit of a catch-all known issue.
+| Officially `x86_64`_ is only supported by Arch Linux.
+| Hence little effort have been put into supporting other platforms.
+
+| In theory, other architectures should work but small quirks might arise.
+
+| PR's are welcome but please be respectful of the delays in merging.
+| Other fixes, issues or features will be prioritized for the above reasons.
+
+Keyring is out of date `#2213`_
+-------------------------------
+
+| Missing key-issues tend to be that the `archlinux-keyring`_ package is out of date, usually as a result of an outdated ISO.
+| There is an attempt from upstream to fix this issue, and it's the `archlinux-keyring-wkd-sync.service`_
+
+| The service starts almost immediately during boot, and if network is not configured in time — the service will fail.
+| Subsequently the ``archinstall`` run might operate on a old keyring despite there being an update service for this.
+
+| There is really no way to reliably over time work around this issue in ``archinstall``.
+| Instead, efforts to the upstream service should be considered the way forward. And/or keys not expiring betwene a sane ammount of ISO's.
+
+.. note::
+
+ The issue can happen on new ISO's too even as little as a few days after release, as some keys might expire right after the keyring is *"burnt in"* to the ISO.
+
+.. note::
+
+ Another common issue relating to the network not being configured, is that time might not be set correctly - resulting in the keyring not being able to update. See :ref:`waiting for time sync`.
+
+AUR packages
+------------
+
+| This is also a catch-all issue.
+| `AUR is unsupported <https://wiki.archlinux.org/title/Arch_User_Repository#Updating_packages>`_, and until that changes we cannot use AUR packages to solve feature requests in ``archinstall``.
+
+| This means that feature requests like supporting filesystems such as `ZFS`_ can not be added, and issues cannot be solved by using AUR packages either.
+
+.. note::
+
+ But in spirit of giving the community options, ``archinstall`` supports :ref:`archinstall.Plugins`, which means you can run ``archinstall --plugin <url>`` and source an AUR plugin.
+
+ `torxed/archinstall-aur <https://github.com/torxed/archinstall-aur>`_ is a reference implementation for plugins:
+
+ .. code-block:: console
+
+ # archinstall --plugin https://archlinux.life/aur-plugin
+
+ `phisch/archinstall-aur <https://github.com/phisch/archinstall-aur>`_ is another alternative:
+
+ .. code-block:: console
+
+ # archinstall --plugin https://raw.githubusercontent.com/phisch/archinstall-aur/master/archinstall-aur.py
+
+ .. warning::
+
+ This will allow for unsupported usage of AUR during installation.
+
+.. _#2213: https://github.com/archlinux/archinstall/issues/2213
+.. _#2185: https://github.com/archlinux/archinstall/issues/2185
+.. _#2144: https://github.com/archlinux/archinstall/issues/2144
+.. _#2002: https://github.com/archlinux/archinstall/issues/2002
+.. _#1686: https://github.com/archlinux/archinstall/issues/1686
+.. _linux-headers: https://archlinux.org/packages/core/x86_64/linux-headers/
+.. _nvidia-dkms: https://archlinux.org/packages/extra/x86_64/nvidia-dkms/
+.. _x86_64: https://wiki.archlinux.org/title/Frequently_asked_questions#What_architectures_does_Arch_support?
+.. _archlinux-keyring: https://archlinux.org/packages/core/any/archlinux-keyring/
+.. _archlinux-keyring-wkd-sync.service: https://gitlab.archlinux.org/archlinux/archlinux-keyring/-/blob/7e672dad10652a80d1cc575d75cdb46442cd7f96/wkd_sync/archlinux-keyring-wkd-sync.service.in
+.. _ZFS: https://aur.archlinux.org/packages/zfs-linux
+.. _archinstall: https://github.com/archlinux/archinstall/
+.. _timedatectl show: https://github.com/archlinux/archinstall/blob/e6344f93f7e476d05bbcd642f2ed91fdde545870/archinstall/lib/installer.py#L136 \ No newline at end of file
diff --git a/docs/help/report_bug.rst b/docs/help/report_bug.rst
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+.. _help.issues:
+
+Report Issues & Bugs
+====================
+
+Issues and bugs should be reported over at `https://github.com/archlinux/archinstall/issues <https://github.com/Torxed/archinstall/issues>`_.
+
+General questions, enhancements and security issues can be reported over there too.
+For quick issues or if you need help, head over to the Discord server which has a help channel.
+
+Log files
+---------
+
+| When submitting a help ticket, please include the :code:`/var/log/archinstall/install.log`.
+| It can be found both on the live ISO but also in the installed filesystem if the base packages were strapped in.
+
+.. tip::
+ | An easy way to submit logs is ``curl -F'file=@/var/log/archinstall/install.log' https://0x0.st``.
+ | Use caution when submitting other log files, but ``archinstall`` pledges to keep ``install.log`` safe for posting publicly!
+
+| There are additional log files under ``/var/log/archinstall/`` that can be useful:
+
+ - ``/var/log/archinstall/user_configuration.json`` - Stores most of the guided answers in the installer
+ - ``/var/log/archinstall/user_credentials.json`` - Stores any usernames or passwords, can be passed to ``--creds``
+ - ``/var/log/archinstall/user_disk_layouts.json`` - Stores the chosen disks and their layouts
+ - ``/var/log/archinstall/install.log`` - A log file over what steps were taken by archinstall
+ - ``/var/log/archinstall/cmd_history.txt`` - A complete command history, command by command in order
+ - ``/var/log/archinstall/cmd_output.txt`` - A raw output from all the commands that were executed by archinstall
+
+.. warning::
+
+ We only try to guarantee that ``/var/log/archinstall/install.log`` is free from sensitive information.
+ Any other log file should be pasted with **utmost care**!